Effective Date: April 17, 2025
Welcome to SoulInsight.com, owned and operated by Stephanie Banks ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://soulinsight.com, and use our services.
By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you when you:
- Visit or browse our website
- Place an order through WooCommerce
- Subscribe to our newsletter
- Fill out a contact form
- Use other features of our site
The types of personal information collected may include:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed via secure third-party gateways)
- IP address and browser/device information
- Website usage data via Google Analytics 4 (GA4)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Send transactional emails (e.g., order confirmations)
- Communicate updates, offers, or newsletters (if you opt in)
- Improve our website’s performance and user experience
- Analyze trends and site traffic through GA4
3. Cookies and Tracking Technologies
We use cookies and similar technologies to track user activity and enhance your experience. These may include:
- Session cookies to manage sessions and keep you logged in
- Persistent cookies to remember your preferences
- GA4 tracking cookies for analytics purposes
You can control cookie settings through your browser preferences.
4. Third-Party Services
We use trusted third-party tools and services including:
- WooCommerce – to manage our e-commerce functionality
- Google Analytics 4 (GA4) – to track website usage and performance
These providers may collect and store information according to their own privacy policies. We encourage you to review:
- https://policies.google.com/privacy
- https://automattic.com/privacy/
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. We may share data with third-party service providers as necessary to:
- Process payments
- Deliver products
- Analyze site performance
We may disclose your data when required by law or to protect our legal rights.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
7. International Visitors
Our website is operated in the United States and governed by U.S. law. If you are accessing the site from outside the U.S., please be aware that your information may be transferred to and stored in the U.S.
8. Your Rights and Choices
You may:
- Opt out of marketing emails at any time using the unsubscribe link
- Request access to the personal data we hold about you
- Ask us to correct or delete your data, subject to certain legal exceptions
To make a request, contact us at [Insert Contact Email].
9. Data Security
We use commercially reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission or storage is 100% secure.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Stephanie Banks
Owner, SoulInsight.com
Email: stephanie@soulinsight.com